Vaulimon Shipping Policy

Made-to-order production

Our products are made after you place your order. Most items typically take 2–5 business days to produce before shipping, although some products may take longer. Weekends and holidays are excluded.

Production time is separate from shipping time.

Destinations and shipping costs

We offer shipping to Puerto Rico, the United States, and eligible international destinations. Availability depends on the product and delivery address.

Available shipping methods and charges are displayed at checkout before payment. Charges may vary by product, quantity, destination, and shipping method.

Delivery estimates

Delivery time includes production plus shipping. Shipping time varies by destination and service selected.

Any delivery dates provided are estimates. Holidays, production demand, customs processing, weather, or carrier disruptions may cause delays. If your order is delayed, contact us for assistance.

Tracking and separate packages

When your order ships, we will send a shipping confirmation with tracking information where available. Tracking updates may take time to appear.

Items in the same order may ship separately and arrive on different days.

Address changes

Please check your delivery address carefully before placing your order. If you notice an error, email vaulimonpr@gmail.com immediately with your order number.

We will try to help, but changes may no longer be possible once production or shipping has begun. If an incorrect address supplied at checkout causes a return, additional shipping charges may apply. We will explain any charges before arranging reshipment.

International customs charges

International orders may be subject to customs duties, import taxes, or carrier handling fees. Unless explicitly included at checkout, these charges are not included in the order total and may be payable by the recipient.

Missing, delayed, or damaged orders

If your order has not arrived by its estimated delivery date, tracking appears incorrect, or an item arrives damaged, contact vaulimonpr@gmail.com with your order number. Include photos for damaged items.

We will investigate and help arrange an appropriate resolution. For product issues, please also review our Return and Refund Policy.

This policy does not limit your rights under applicable consumer protection laws.

Contact

Email: vaulimonpr@gmail.com
Website: https://www.vaulimon.com